Services & Facilities
We’re here to ensure your island escape is perfect in every way.
Our simple mission at Bluebay and Sultan Sands is to make your stay with us perfect and our Guest Services staff will attend to your every need and endeavour to satisfy every request. If you require a babysitter or a butler, dinner on the beach or on a dhow, or perhaps you have a particular dietary request, please talk to us. Guest Services will also help you plan and book excursions, group events and corporate functions.
Whether you want to Skype home, upload your digital photos, or actually do a bit of work, Bluebay has it covered. The Resort offers a fully equipped Business Centre providing the following facilities and services:
– Secretarial services
– Computer Centre
– 24-hour internet and e-mail access
– Fax and photocopying
“Beautiful place to spend a relaxed holiday”
Well facilitated Hotel with very kind personal and staff. restaurants and bars at choice. Close to the beach and beautiful swimming pool. Perfect rooms with a balcony. Free Wifi at room although the signal is not always strong enough. Perfect beds.
“The resident band and the beach”
The resident band is playing very good, also they have so many kinds of music and good sound, and have an amazing guitarist , and the beach is very good .Also the hotel is like a paradise , the service is good but we need the show everyday if it possible because only two shows a week it’s not enough, we are satisfied!
“Good to relax after a safari on the mainland.”
Beautiful view, nicer beaches are further North, but result in a longer drive if you want to visit other locales on the island. Staff are friendly and attentive. We disliked having buffet meals all of the time, there is one sit-down restaurant on the property that provided a wonderful a la carte lunch.
“Luxurious opulence in serene surroundings”
Overall fantastic stay! Breakfast buffet is outstanding and the Dinner exquisite. Very luxurious but no hair conditioner in the rooms! Beautiful tranquil setting – a long way from town though. If you want to just eat, drink & relax – this is the place to go.
We understand the need for parents to have a fun-filled holiday with their kids, as well as a bit of adult time! For children aged between 3 and 13 years, we offer a professionally run children’s club with weekly themed programmes and a range of indoor and outdoor activities. As well as arts, crafts and sports, the children also enjoy cultural experiences and even an introduction to the Swahili language. Most of our multi-lingual staff have worked as kindergarten teachers and have undergone first aid training. Nutritional kids’ meals are also offered at the Toto Club and we also provide ‘ayah’ or babysitter services at an additional charge.
The Resort operates two boutiques offering a wide range of East African crafts, books, postcards, souvenirs and gifts as well as clothing, jewellery and accessories. Don’t worry if you forgot to pack something, the boutique also stocks beachwear, sun-creams, sunglasses and a host of general supplies to ensure everything you need is on hand.